This book’s a best seller for a good reason. Because it’s a really good book. My principle head-exploding moments were:
(1) Weak ties (vs strong ties). A weak tie is why I am where I am. And why I have so much fun on Facebook. This one really has me thinking.
(2) The Dunbar number, applied to keeping big companies “small”, specifically the story of Gore and Associates. Oh. My. God. So in keeping with my current obsessions on hierarchy.
(3) The Broken Window Theory. If you want to fight crime, fix the broken windows and paint over the graffiti. Loved the story of applying this to the New York subway.
All of which has my head spinning, as I think about how do I make Sharepoint sticky, how do we get crossing on crosswalks to tip, why are we still stuck in 160 year old paradigms…?
I’m getting there.
